Privacy Policy and Personal Data Protection

Access to the website or services confirms agreement with this Privacy Policy. The policy may be updated to reflect legal, technical, or operational changes, and updates take effect once published on the website.

Responsibility for reviewing the current version belongs to the user. Continued use after updates confirms acceptance of the revised policy. Linked third-party websites fall outside control and are not governed by this Privacy Policy.

Personal information is collected to operate accounts, meet legal obligations, and protect users. The information collected depends on account activity and interaction with the services.

Personal data may include full name, email address, date of birth, country of citizenship, residential address, identification numbers, government-issued documents, IP address, location indicators, and device details. Account-related data such as deposits, withdrawals, wagers, VIP status, affiliate identifiers, and compliance records may also be processed.

Information related to the enforcement of Terms of Service, responsible gambling rules, and anti-money laundering obligations may also be processed.

Personal data is collected during account registration, identity verification, and ongoing account use. Additional data is received through customer support communication, promotional participation, and account settings updates.
Technical information is generated automatically during website use, including log data, transaction records, and device identifiers. In certain cases, data may come from trusted third-party providers such as payment processors or verification services, subject to legal and contractual limits.

Personal data is processed for lawful and specific purposes connected to service operation. Identity verification supports regulatory compliance and account security. Account information supports registration, authentication, transaction processing, and account maintenance.

Personal data also supports customer support communication, service updates, and administrative notices. Marketing communication occurs only where permitted by law and user preference.

Data is used for internal analysis, reporting, risk management, fraud prevention, and regulatory reporting. Processing may occur to meet tax obligations, respond to lawful authority requests, investigate suspected unlawful activity, establish legal claims, or enforce contractual rights.

Failure to provide required information may prevent account creation or service access.

Personal data processing relies on lawful grounds defined by data protection laws. Contract performance applies when data is required to provide services or manage accounts. Legal obligations apply where data retention or disclosure is required by law.
Legitimate interests support processing related to security, fraud prevention, and service stability, provided user rights are respected. Consent applies where optional communication or features require user approval. Consent withdrawal remains possible at any time.

Users may be contacted with information about services, updates, or promotions that may be relevant. Communication may occur by email, SMS, or telephone, where legally permitted.

Users may request removal from marketing communication by contacting support. Administrative messages related to account security, verification, or service operation continue regardless of marketing preferences.

Personal information is stored in secure systems with access limited to authorized staff only. Data retention lasts only as long as necessary to meet operational, legal, and regulatory needs.
Retention periods depend on account activity, compliance duties, dispute resolution needs, and fraud prevention requirements. When personal data is no longer required, it is securely deleted or permanently anonymized.

Personal information is shared only where lawful and necessary. Disclosure supports service delivery, compliance, and security.

Information may be shared within the corporate group for operational or payment purposes. Trusted third-party service providers may receive limited access when required for payment processing, verification, analytics, or customer support, with contractual safeguards in place to protect data.

Disclosure may also occur in response to lawful requests from courts, regulators, or public authorities. In cases of business transfer or restructuring, personal data may be transferred to a successor entity to support service continuity.

Personal information is not sold.

Personal data may be processed or stored outside your country of residence. Data protection laws in other regions may differ. Appropriate safeguards apply to protect personal data during international transfers in line with applicable legal requirements.

Online data transmission carries inherent risk. Absolute security cannot be guaranteed. We apply technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.
Security measures include encrypted connections, access controls, authentication systems, and monitoring tools. Employees and contractors follow confidentiality obligations and data protection standards.
Users play an important role in account security. Protecting login credentials, securing personal devices, and logging out after sessions reduces risk. Responsibility for credential confidentiality belongs to the account holder.
Information shared publicly through social media or forums becomes public and falls outside our protection scope.

Services are intended for adults only. Personal data is not knowingly collected from individuals under 18. Accounts identified as underage are subject to closure.

Parents and guardians should supervise internet access and apply filtering tools where needed. Device security and monitoring help reduce exposure to gambling-related content.

Users may request access to personal data held about them through account settings or by contacting support. Requests are handled within a reasonable timeframe when possible.
Access may be limited in cases involving legal restrictions, security risks, or protection of third-party privacy. Reasons for refusal will be provided along with available complaint options.
Users may request correction of inaccurate or outdated personal information to maintain data accuracy.

Users may request deletion of personal data where no legal or regulatory obligation requires continued storage. Each request is reviewed carefully.
Certain data must be retained for compliance, fraud prevention, or dispute resolution. Where deletion is not possible, an explanation will be provided. Deletion requests can be submitted through support channels.

Cookies and similar technologies support website functionality, security, and performance analysis. Cookies help maintain sessions, prevent unauthorized access, and improve navigation.
Browser settings allow users to control cookie preferences. Disabling cookies may limit access to certain features.

Questions or complaints related to personal data handling can be directed to our support team through live chat or email at [email protected]. Stake aims to address privacy concerns promptly and fairly.

Users located within the European Economic Area have the right to contact a data protection authority if personal data processing raises legal concerns under applicable law.

This Privacy Policy may be updated to reflect legal changes, technology updates, or operational adjustments. The current version is always available on the website.